Built for Government & Law Enforcement

🇨🇦 Built & Hosted in Canada

Do you know what your impound process costs your department every month?

Most chiefs don't. The ones who find out don't go back to paper. Vehicle Impound gives you zero phone calls, zero paperwork, and automatic dispatch — saving officer time and keeping them safe.

Most chiefs don't. The ones who find out don't go back to paper.

Zero phone calls. Zero paperwork. Automatic dispatch.

Request a Demo →

Efficiency Dashboard

more_horiz

Fewer dispatch calls

90%

Avg tow response

<15m

Audit-ready records

100%

Paper forms

Built by the team trusted by

Government security expertise including FedRAMP, NIST 800-53, and enterprise-scale DevSecOps

What the old way is actually costing you

settings_input_antenna

Officers stuck on the radio

Every tow call keeps your officer off the road. 3–5 calls per impound, averaging 12–18 minutes of combined officer and dispatcher time — before a truck even moves.

12–18 minutes of combined officer and dispatcher time — before a truck moves.

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30–45 minutes of roadside wait time

Your officer isn't leaving until the tow is confirmed. That's patrol time standing next to live traffic — not free, not safe. Every minute waiting is a minute not on patrol.

Your officer isn't leaving until the tow is confirmed. That time isn't free — nor safe.

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Carbon copies that don't survive

Handwritten slips fade, smear, and go missing. When a record is disputed or lost, rebuilding it takes 45–90 minutes of admin time. And when the audit comes, there's no version of a faded carbon copy that holds up.

Slips fade, smear, and go missing. No carbon copy holds up in an audit.

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Dispatcher bandwidth wasted

Tow coordination consumes dispatcher capacity that should be reserved for emergencies. Every impound competes with real calls for dispatcher attention.

Every impound competes with real calls for dispatcher attention.

visibility_off

No visibility — until something goes wrong

Without centralized records, leadership can't track response times, rotation fairness, or impound volumes. The first time you need that data is usually after a complaint — when it's too late to have it.

The first time you need that data is usually after a complaint.

Less waiting at the roadside. More time on patrol.

Every minute your officer spends waiting at the roadside is a minute they're not on patrol. Vehicle Impound cuts the coordination chain down to two steps.

Vehicle Impound cuts the coordination chain down to two steps.

Manual Process

0 min car_crash

Officer arrives on scene

5 min settings_input_antenna

Radios dispatch for tow

10 min call

Dispatch calls tow company

15 min handshake

Tow driver accepts

30–45 min local_shipping

Tow truck arrives

With Vehicle Impound

0 min smartphone

Officer requests tow via app

2 min check_circle

Tow company accepts digitally

~13 min local_shipping

Tow truck arrives

Built to meet government security requirements

public

Sovereign Data Residency

Data remains in your jurisdiction

enhanced_encryption

Encryption Everywhere

End-to-end data protection

Single Sign-On

Integrates with existing CAD/RMS

database

Isolated Databases

Dedicated instances per department

verified

SOC 2 Ready

Built on compliant infrastructure

policy

Privacy Compliance

Federal privacy standard adherence

Frequently Asked Questions

How does automated tow dispatch work? expand_more

When an officer submits an impound, the system checks the department's configured tow rotation list and sends a digital notification to the next company. The tow company has a configurable window to accept or decline. If they decline or don't respond, the system automatically moves to the next company. Officers see the tow company name and ETA on their mobile app in real time.

What if a tow company doesn't respond? expand_more

The system automatically escalates to the next tow company in the rotation after a configurable timeout period. The entire escalation chain is logged for auditing. If no companies accept, the admin dashboard flags it for manual intervention.

Does the mobile app work offline? expand_more

Yes. Officers can create impound records without connectivity — in parking garages, highways, or areas with poor signal. The app stores data locally and syncs automatically when connectivity returns. No data is lost.

Does this replace our CAD or RMS? expand_more

No. Vehicle Impound is built to integrate with your existing systems. It handles the specific logistics of the impound workflow — tow dispatch, roadside documentation, and rotation management — that CAD systems aren't designed for.

Can we configure our own tow rotation list? expand_more

Yes. Each department configures their own approved tow company list with rotation rules, service areas, and priority settings. The system enforces fair distribution based on your policy.

How long does onboarding take? expand_more

Departments are typically live within weeks, not months. This includes tow rotation setup, user provisioning, SSO integration if required, and staff training.

Where is our data stored? expand_more

Each department gets a fully isolated database in the jurisdiction of their choice. We support sovereign cloud deployments (Azure Canada, AWS Canada) and can accommodate on-premises hosting requirements.

How much does it cost? expand_more

Pricing is tailored to each department's size and requirements. Contact us for a detailed quote — we work within government procurement frameworks.

Find out what your impound process is costing your department.

Most chiefs have never seen the number. Book a 20-minute call and we'll walk through it together — based on your department's size and impound volume. No commitment required.

Book a 20-minute call. No commitment required.

Request a Demo →

Platform Capabilities

Vehicle Impound Software Capabilities:
Everything Your Department Needs

Vehicle Impound is purpose-built digital impound management software for law enforcement operations. Every feature maps to a real operational need — from roadside impound creation to vehicle release.

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Mobile-First for Officers

Officers create impounds on a mobile app right at the roadside. The app works fully offline and syncs when connectivity returns. No data is ever lost — even in parking garages, highways, or areas with poor signal.

computer

Web-Based Admin Console

Administrators and impound admin staff manage all records from a browser. Search, filter, update status, and release vehicles without leaving the desk. Real-time status updates from all parties.

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Tow Company Portal

Tow operators get their own portal to view assigned impounds, accept or decline jobs, and update vehicle status. No phone calls, no faxes, no guesswork. Digital coordination from dispatch to release.

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Role-Based Access Control

Five distinct roles ensure each user sees only what they should. Officers, administrators, impound admin, super admin, and tow company each have tailored permissions with full audit trail.

history

Complete Audit Trail

Every action is logged with who, what, when, and why. Breakglass access requires a reason and is recorded for supervisory review. 100% audit-ready for compliance requirements.

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Automated Notifications

Vehicle owners, tow companies, and staff are notified automatically at each stage via email and SMS. No manual follow-ups needed. Everyone stays informed without a single phone call.

How It Works

From roadside to release, fully tracked

Mobile App

Officer Creates Impound

On-scene, the officer fills out the digital impound form on their app. Photos, VIN, offence code, and tow company are captured instantly.

Automatic

All Parties Notified

The tow company, administrators, and vehicle owner are notified automatically. Everyone is on the same page within seconds.

Web Portal

Admin Manages Records

Administrators and impound admin track all active impounds on the web dashboard. Status updates flow in real time from all parties.

Web Portal

Vehicle Released

Impound admin authorizes release. The tow company confirms handover. The full lifecycle is recorded and audit-ready.

Built For Every Role

One platform, three portals

shield

Officers

Mobile app for field use

check Create impounds at the roadside
check Capture photos and VIN details
check Works offline with auto-sync
check View and edit own records
check Breakglass access with audit

desktop_windows

Administrators

Web-based management console

check View and manage all impounds
check Authorize vehicle releases
check Manage user roles and permissions
check Generate reports and exports
check Manage tow company relationships

local_shipping

Tow Companies

Dedicated web portal

check View assigned impounds only
check Accept or decline tow requests
check Update vehicle pickup and release status
check Separate login credentials
check No access to police records

Security & Compliance

Security & Compliance Built for Government Standards

Vehicle Impound was designed from day one to meet the security, privacy, and data residency requirements of government and law enforcement agencies.

Sovereign Data Residency

All data stored in your jurisdiction's approved data centres. Data never leaves the country. Provable for compliance audits.

Encryption Everywhere

AES-256 at rest, TLS 1.2+ in transit. Personally identifiable information is additionally masked and access-controlled in storage.

Single Sign-On

Integrate with your department's existing identity provider. Officers sign in with their existing credentials. No new passwords to manage.

Isolated Tenant Databases

Each department gets a dedicated database. No risk of cross-tenant data leaks. Independent backup and restore.

SOC 2 Ready

Architecture and controls designed to meet SOC 2 Type II requirements. Audit-ready documentation and evidence collection built in.

Privacy Compliance

Built to support PIPEDA and MFIPPA. Data retention policies, access controls, and deletion workflows are configurable per department.

Encryption

AES-256 / TLS 1.2+

Data Retention

Configurable

Audit Logs

Long-Term Retained

Auth Protocols

OIDC / SAML / JWT

Compliance

SOC 2 Type II Ready

Privacy

PIPEDA / MFIPPA

Do you know what your impound process costs your department every month?

What the old way is actually costing you

Officers stuck on the radio

30–45 minutes of roadside wait time

Carbon copies that don't survive

Dispatcher bandwidth wasted

No visibility — until something goes wrong

Less waiting at the roadside. More time on patrol.

Manual Process

With Vehicle Impound

Built to meet government security requirements

Sovereign Data Residency

Encryption Everywhere

Single Sign-On

Isolated Databases

SOC 2 Ready

Privacy Compliance

Frequently Asked Questions

Find out what your impound process is costing your department.

Vehicle Impound Software Capabilities:Everything Your Department Needs

Mobile-First for Officers

Web-Based Admin Console

Tow Company Portal

Role-Based Access Control

Complete Audit Trail

Automated Notifications

From roadside to release, fully tracked

Officer Creates Impound

All Parties Notified

Admin Manages Records

Vehicle Released

One platform, three portals

Officers

Administrators

Tow Companies

Security & Compliance Built for Government Standards

Sovereign Data Residency

Encryption Everywhere

Single Sign-On

Isolated Tenant Databases

SOC 2 Ready

Privacy Compliance

Vehicle Impound Software Capabilities:
Everything Your Department Needs